Quick Tip - The Power of the Pause

Don't rush to fill silence - Issue #68

It seems like many of us are uncomfortable with silence. Now that we all carry a smartphone everywhere, moments of peace and quiet are a thing of the past.

I’ve noticed something whenever I am anywhere that people need to wait (e.g., a doctor’s office, the DMV, a coffee shop, in line at a theater). How often do you see anyone — ANYONE — sitting or stand…

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